Terms & Conditions

which are made keeping you at heart

1. Acceptance of Terms

By using the Pulta Ulta website, you confirm that you are at least 18 years old or have the consent of a legal guardian to make purchases. Your continued use of the site constitutes acceptance of these terms.

2. Products and Services

  • Pulta Ulta specializes in handcrafted God idols and decorative crafts. All products are sold on an "as-is" basis.
  • Product images on the website are for illustrative purposes only. Actual colors, sizes, and designs may vary slightly due to the handmade nature of the items.
  • We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

    • 3. Ordering and Payment

  • All orders are subject to product availability and acceptance by Pulta Ulta.
  • Payment must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods as listed on our website.
  • Prices are listed in [insert currency] and are subject to change without notice. Applicable taxes and shipping fees will be added during checkout.

    • 4. Shipping and Delivery

  • Pulta Ulta ships products worldwide. Delivery times may vary depending on your location and shipping method.
  • We are not responsible for delays caused by customs, natural disasters, or other unforeseen circumstances.
  • Risk of loss or damage to products passes to you upon delivery.

    • 5. Returns and Refunds

  • Due to the delicate and handmade nature of our products, we do not accept returns or exchanges unless the item is damaged or defective upon arrival.
  • If you receive a damaged or defective product, please contact us within 7 days of delivery with photos and a description of the issue. We will evaluate the claim and provide a refund or replacement if applicable.
  • Refunds will be processed within 14 business days after approval.

    • 6. Intellectual Property

  • All content on the Pulta Ulta website, including images, logos, text, and designs, is the property of Pulta Ulta and is protected by copyright and trademark laws.
  • You may not reproduce, distribute, or use any content from the website without prior written permission from Pulta Ulta.

    • 7. User Conduct

  • You agree not to use the website for any unlawful purpose or in a way that could harm Pulta Ulta or its customers.
  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

    • 8. Limitation of Liability

  • Pulta Ulta is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
  • Our total liability for any claim related to your purchase is limited to the amount you paid for the product.

    • 9. Privacy Policy

    Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy separately.

    10. Changes to Terms

    Pulta Ulta reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site after changes are made constitutes acceptance of the revised terms.

    11. Contact Us

    If you have any questions or concerns about these Terms and Conditions, please email us at:

    Thank you for choosing Pulta Ulta. We appreciate your trust in our brand and hope you enjoy our unique, handcrafted products!

    FAQs

    What happens if I don’t agree to the Terms and Conditions?

    If you do not agree to our Terms and Conditions, you should not use the Pulta Ulta website or make any purchases. By using the site or placing an order, you automatically agree to abide by these terms.

    Can Pulta Ulta change the Terms and Conditions?

    Yes, we reserve the right to update or modify the Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the site after changes are made constitutes acceptance of the revised terms.

    Who is responsible for ensuring the accuracy of my order details?

    You are responsible for providing accurate information during checkout, including your shipping address and payment details. Pulta Ulta is not liable for errors caused by incorrect or incomplete information provided by you.

    What happens if a product is out of stock after I place an order?

    If a product becomes unavailable after you place an order, we will notify you and either provide a replacement of similar value (if available) or issue a full refund for the unavailable item.

    Are there any restrictions on how I can use the website?

    Yes, you agree not to use the website for any unlawful purpose or in a way that could harm Pulta Ulta, its customers, or its reputation. This includes refraining from copying, distributing, or misusing any content from the site.

    Can I cancel my order after it’s been placed?

    You may cancel your order only if it has not yet been processed or shipped. Once the order is shipped, cancellations are not possible. Please contact us immediately if you wish to cancel an order.

    What happens if I violate the Terms and Conditions?

    If you violate the Terms and Conditions, Pulta Ulta reserves the right to suspend or terminate your access to the website and/or take legal action if necessary.

    What is Pulta Ulta’s liability if a product is damaged during shipping?

    Pulta Ulta is not liable for damages caused during shipping. However, if your product arrives damaged, please contact us within 7 days of delivery with photos and a description of the issue. We will evaluate your claim and provide a refund or replacement if applicable.